Information to assist you when using our products and services, as well as when doing business with us.

Support types

We provide:

Pohutakawa tree flowering 
Customer Support

Provides help with queries about any Thomson Reuters products and services, including Checkpoint, 1Point, ProView and Westlaw NZ.

New Zealand tree fern 
Sales Support

Our most valuable assets are our close relationships with our customers. If you have questions, please share them with us.

Stones, driftwood, & mussel shell on beach 
Training Support

Our Training Specialists offer a range of services free of charge. We cover all levels of need from introductory to advanced and can be individually tailored to suit your needs.

Old wooden bridge spanning rocks and stream 
Product Support

For the latest updates and current information on your books, paper looseleaf, journals and reports.

Blue Pacific pattern 
Author Support

For style guidelines for looseleaf and book authors, an overview of the production process and more.

Stones, driftwood, & mussel shell on beach 
E-store Acccount

Create an eStore account to save time at checkout, receive exclusive account holder specials, have your existing customer discounts automatically applied and more.

Contact Us


Information & Product Support
From New Zealand: 0800 10 60 60
International: + 64 4 801 0001
Fax: 04 802 0300
Mon-Fri, 8am-5pm NZST

Tax & Accounting

Information & Product Support
From New Zealand: 0800 785 483
Mon-Fri, 8:45am-5:15pm EST